Technical Sales Manager
Join Bentham Instruments and play a pivotal role in driving sales and innovation in a dynamic, globally recognized company.
About Bentham Instruments
Bentham Instruments stands at the forefront of optical metrology, delivering innovative, monochromator-based instrumentation for over 40 years, driving both science and industry towards a brighter future. Our instruments can be found in laboratories worldwide, on mountain tops and even the arctic.
Technical Sales Manager at Bentham Instruments Join our dynamic and fast-growing sales team at Bentham Instruments, where you will have the unique opportunity to report directly to a company director. In this role, you will experience a rich variety of responsibilities, offering both a chance to work collaboratively within a team and independently. Our position is perfect for those who love travel, as it includes opportunities to travel globally, allowing you to engage with diverse markets and cultures.
At Bentham Instruments, you'll have the invaluable chance to learn from our highly skilled technical engineering team, gaining insights and knowledge that are rare in the industry. This role isn't just a job; it's a career path that offers the potential to manage a team in the future. You'll get hands-on exposure to a wide range of scientific instruments, making this role ideal for those who are passionate about staying at the forefront of technological advancements and innovation in the field of light measurement equipment.
Join us to embark on a journey that promises professional growth, global exposure, and the chance to be part of a pioneering team in a vibrant and stimulating environment.
Main Duties / Responsibilities:
- Sales Inquiry Management: Handle day-to-day management of incoming sales inquiries, ensuring timely and effective responses.
- Quotes and Sales Orders: Produce accurate quotes, process sales orders, and maintain related customer communication, ensuring a smooth sales process.
- System Design and Configuration: Provide high-level design and configuration of systems to meet specific customer requirements, demonstrating technical expertise.
- On-site Customer Support: Conduct customer on-site installation and training, showcasing exceptional customer service and technical know-how.
- Event Management: Manage and attend industry-related exhibitions, representing the company professionally and networking for potential sales opportunities.
- Customer Prospecting: Actively prospect for new customers and promote new products, identifying and pursuing sales opportunities to expand the client base.
- Market Analysis: Stay informed of market trends and competitor activities to effectively position our products and services.
- Client Relationship Management: Build and maintain long-term relationships with clients, ensuring high levels of satisfaction and repeat business.
- Feedback and Reporting: Provide regular feedback to the management on sales performance, market trends, and customer needs.
- Product Knowledge: Maintain up-to-date knowledge of our product range and its applications to effectively address client queries and provide solutions.
Experience / Qualifications:
- Educational Background: Must possess a Bachelor's degree in Physics. A Master's degree in a related field would be an added advantage.
- Industry Experience: A minimum of 2-5 years of technical sales experience preferably within the metrology sector or a related technical field.
- Technical Proficiency: Strong practical skills in handling and demonstrating complex technical products. Experience in light measurement equipment will be highly regarded.
- Analytical Abilities: Capable of understanding and interpreting technical data. Should possess the skill to translate complex technical information into accessible language for clients.
- Interpersonal and Presentation Skills: Excellent communication skills, both verbal and written, are essential. Must have a proven track record of effective presentations, demonstrating products to a variety of audiences.
- CRM Software Proficiency: Experienced in using CRM (Customer Relationship Management) software packages. Familiarity with the latest CRM tools and digital sales platforms will be beneficial.
- Team Collaboration: Ability to work collaboratively with cross-functional teams, including engineering, marketing, and customer support, to deliver comprehensive solutions to clients.
- Customer-Oriented Approach: Strong focus on customer satisfaction, with the ability to build and maintain long-term relationships with clients.
- Problem-Solving Skills: Should possess a proactive approach in identifying and solving problems, often in innovative and creative ways.
- Adaptability: Must be adaptable to the evolving market trends and capable of learning about new products and technologies quickly.
How to apply
Please send your CV and cover letter to firstname.lastname@example.org