Sales Administrator
About Bentham Instruments
Bentham is a small but well-established (almost 50 year old) company that designs and manufactures bespoke light measurement solutions for customers across the world. Our instruments can be found in laboratories worldwide, on mountain tops and even the arctic.
The Opportunity
This is a fantastic opportunity to join a thriving and dynamic company as a Sales Administrator. In this role, you will be a crucial component of the sales team, with responsibilities spanning data management, customer relations, sales support, and more. You'll have the opportunity to work directly under the Sales Director, gaining invaluable insights into the strategic operations of sales management. Your duties will also involve liaising with various departments, helping to enhance overall efficiency and customer satisfaction. This position is ideally suited to an ambitious professional who brings a strong blend of administrative expertise, analytical abilities, and interpersonal skills. If you're a committed learner who stays updated on the latest products and features, and you're ready to contribute to achieving and exceeding sales targets, this role is for you. It's a chance to develop your career, immerse yourself in a vibrant team, and make a genuine impact on the business.
Main Duties and Responsibilities
- Maintain and update sales and customer records.
- Check data accuracy in orders and invoices.
- Directly assist the Sales Director in various sales team operations.
- Contact clients to obtain missing information or answer queries.
- Liaise with the logistics department to ensure timely deliveries.
- Maintain and update sales and customer records.
- Develop monthly sales reports.
- Communicate important feedback from customers internally.
- Ensure sales targets are met and report any deviations.
- Stay up-to-date with new products and features.
- Support the Sales Director in organizing various projects.
Experience / Qualifications
- A minimum of 3 years' experience in a sales administration role or similar.
- Proficiency in CRM software and MS Office applications, particularly Excel for data analysis.
- Strong understanding of sales performance metrics.
- Outstanding organizational and multitasking abilities.
- Excellent interpersonal and team management skills.
- Strong communication skills, both verbal and written.
- Proven ability to handle multiple projects concurrently and meet deadlines.
- Demonstrated analytical and problem-solving skills.
- Experience with administrative procedures, customer service, and data analysis.
- Proven record of successful cooperation with other departments, including logistics and product teams.
- Strong commitment to continuous professional development and learning about new products and features.
- Experience in reporting and interpreting sales data to drive performance.
How to apply
Please send your CV and cover letter to personnel@bentham.co.uk